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Your Benefits and Advantages of Environmental Risk Management, Inc.'s Professional Services |
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You will receive a customer service follow up phone call approximately 10 days after the completion of your project to ensure your satisfaction with our services. |
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In our constant effort to provide you with premium value and quality services, upon completion of each project, you will receive a Customer Service Questionnaire. We value your candid opinion concerning the manner that we managed your project. We appreciate any comments, evaluations and suggestions on how our performance can continue to improve. |
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When performing your services Environmental Risk Management, Inc. will follow a thorough project approach. It begins with preplanning and project organization to ensure the highest quality service. At this point, the project is appointed to the responsible team member(s) who will be designated to your project from start to finish. |
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All services performed on your behalf will be completely confidential. Our team will only release information associated with your project to individuals authorized by you or your company. |
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After the completion of your project a draft report is completed and put through our report proofing process which includes a stringent, 3-level, quality control, peer review proofing system. A site-specific final report will then be generated and forwarded to you for review. This report will be tailor made to meet your specific needs and will provide you with a lifetime of legally defensible documents that will minimize your liabilities and give you security and sound peace-of-mind. |
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Most companies perform these services and leave you with a report which is difficult to read. Your dedicated team member(s), if necessary, will hand-deliver our easy-to-read report, including an executive summary. We will review your report with you to help you understand the services we provided during your project. |
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As an added benefit, our services protect you with a $1,000,000.00 Professional Liability, Pollution Liability, General Liability and Errors and Omissions Insurance Policy against any claims made in conjunction with services performed for you. |
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Our services are available 24 hours a day, 7 days a week, 52 weeks a year. This around-the-clock availability is provided at no additional cost to you and your organization. |
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Our expert team offers FREE general advice, when you call-in regarding an issue or regulation. |
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